Admin Panel Errors

This page contains some of the common error and issues users can experience when creating, editing, or taking tests. If you can’t find a solution to your issue, you are always welcome to contact us at info@testinvite.com. 1. Permission Denied – Firebase Error Reason This error typically happens when the administrator tries to open a…

How to troubleshoot export PDF issues

Pdf export for exam result You can export an exam summary result from test results/test result/summary tab, time to time pdf output can be corrupted, this may occur due to internet connection or client pc’s hardware specifications, when you get a corrupted pdf output browsers cache this result according to their caching settings. When you…

How to Auto-Resize Images

To add auto-fit images, go to the images uploader at the Rich Content Editor: Instead of uploading the image with the UPLOAD button, first, go to ADVANCED, and enter the URL or upload the respective image: Check the box Responsive, to open the settings for auto-sizing. Finally, click the button SUBMIT.

How to export detailed results into a CSV file

Detailed results can be exported into a HTML or CSV file using the Export Manager located at RESULTS. With the Export Manager you can select the data to be included into the report. The files contains raw data like: participant’s name, email, tags, credentials, results by sections, pages, dimensions, folders and tags, technical information, etc….

How to export general results into a CSV file

General results can be exported into a HTML, CSV or JSON file using the Simple Export button at RESULTS. The file includes raw data about the performance of test-takers and technical information. The information can be rearrange according to your needs, using programs like Microsoft Excel®. To export general results into a CSV file: Go…

Translating the User Interfaces

If you would like to have a new language to be added to test-taker screens, we can make it happen with your help! Our team can send you links that include the messages and prompts that the test takers will see, and you can translate and send them back to info@testinvite.com. Once we receive the…

How many participants may take an exam simultaneously?

If you are looking to implement exams for hundreds or thousands of participants at the same time, the following questions may be asked: How does TestInvite assessment system handle simultaneous exams? TestInvite assessment system is a cloud-native solution that resides inside Google Cloud. All the services that the examination depends on, scale up and down…