How Can We Help?
If a candidate missed a section of the test, can I ask them to go back to the test and complete it?
Yes, it is possible to re-setup the exam so that your candidate or student can continue with the exam.
- Go to the RESULTS tab and select the user for whom you want to reactivate access. Click on REPORT, and finally click on RE-SETUP EXAM, located in the upper right corner.
- The Exam Reinstating Editor shows which sections and pages the user visited and answered. In the example below, we want the user to be able to resume the exam and answer only section 3. In this case, we will uncheck the box in the Lock column, and select the Starting Page by clicking on the flag. You can also give extra time by editing the Time Limit box in the respective column.
When you have completed your changes do not forget to click on the SAVE button, located at the bottom of the screen.
- The status of the user in the RESULTS tab will change, as seen in the screenshot below.
- You can now ask your candidate or student to access the exam again, using the same exam link and login credentials.
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